Doing deal with Robin is a great pleasure, the whole process is very smooth. Before purchasing the car from him, I was about to buy a car from CarGiant, and had my viewing scheduled, but when I got there (1.5hrs driving), I got told the car was gone, and staff was very rude as well. Then I found this gem from Pearce & Dale, call them straight-away, negotiated a deal to trade in my old car, Robin did not even ask for a deposit !On the exchange day, the car was prepared like in a proper first class show room, charged, washed, waxed, for a 2-year old car, it just looks brand new. Robin took me through the entire process, setup, transfer of the key etc, all very smooth and pleasant.I was a bit nervous at first, because all my previous cars were all deal approved used; but this experience has made me very happy, and I have recommended the company to my friend as well, I will not hesitate to buy from them again !